Returns

Returns
Not 100% happy with your purchase ? No problem, send it on back and we'll find a good home for it. Please notify us by email to sales@addamstore.com that you will be returning your purchase and include your order sheet with your order so we can identify who to refund to. Our policy lasts 14 days. If 14 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange. To be eligible for a return, your item must be unused and in the same condition that you received it. Please do not send back items if you fall outside our guidelines of 14 days as you will have to pay a re postage fee.

  1. Email us that you are returning your order.
  2. Return your order and include your order sheet with the note for either exchange or refund.
  3. If you require an exchange write on your order sheet under notes Exchange for whatever you require.

 

Unfortunately we can not accept returns on products that are of an intimate nature ie underwear. Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. Once your refund is approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment that same day. Paypal refunds are instant but banks can take up to 5 working days to put the monies back into your account.

To return your product, send to:

Returns Department

AddamStore.com,

10 Grattan street,

Sligo F91 RK76,

Ireland


Please note You will be responsible for paying your return shipping costs . Depending on where you live, the time it may take for your exchanged product to reach you may vary.If you are shipping an item over €50, you should consider using a trackable shipping service or purchasing shipping insurance as we can not guarantee that we will receive your returned item.

 

Know your rights

EU ONLINE TRADING REGULATIONS 

 

Based on 272 reviews
94%
(257)
3%
(8)
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(6)
S
11 Degrees Core Sweatshirt - Navy
Stephen O Beirne (Dublin, Ireland)

Fast and efficient

U
CORE T-Shirt – White
Una Mangan (Dublin, Ireland)
Fast delivery and great service

T shirt was difficult to find in other shops. Item arrived the day after order, excellent service

L
SILAS JACKET - BLACK
Laura Haugh (Carrick on Shannon, Ireland)

SILAS JACKET - BLACK

R
Pre London KYLO BOMBER JACKET - STEALTH BLACK
R. Payne (Dublin, Ireland)
Excellent service

Ordered on Sunday and it arrived on Tuesday. Fantastic service.

K
Prè London Silas Paint Puffer Jacket - Grey
Kelly Kenneally (Nenagh, Ireland)
Great service

Jacket great quality and perfect fit

d
Selected Homme PLAIN LEATHER JACKET
dimitirs kanellos (Kifissia, Greece)

That was what i was looking for...thank you

C
Prè London Roma Jeans - Grey
Caelon Ales (Tallahassee, United States)
Great purchase

My purchase came on time and I would definitely buy from them again.

t
11 Degrees Super Stretch Distressed Skinny Jeans - Black
trish davoren (Shannon, Ireland)
Perfect fit

Excellent customer service from Addam Store

J
11 Degrees Men's Core Sweatshirt - White
Joanne Tangney (Castleisland, Ireland)
11 Degrees

Delighted with my order so fast will order from Addamstore again

C
11 Degrees Colour Block Space Jacket - Black / White /Blue
Caoilainn Martin (Tuam, Ireland)
11 Degrees jacket

Love the jacket and great services nice and quick when j went to collect the jacket

C
The Couture Club Distressed Angel T-Shirt - Beige
Cara McHugh (Sligo, Ireland)

Couture t shirt

J
Pre London COLLEGE SWEAT - BLACK/MOCHA
Jack Duffy (Galway, Ireland)

Pre London COLLEGE SWEAT - BLACK/MOCHA

N
Selected Homme Stand Collar Coat - Navy
Niall Dunne (Limerick, Ireland)
Coat review

Superb service-delivery in 2 days .
The jacket was quality ,really dressy very Impressed with both service and coat

C
Boys 3 Piece Communion Suit - Navy
Claire Co (Dublin, Ireland)
Beautiful communion suit

Very nice communion suit. Fitted perfectly. True to age size so dont go ordering bigger size. Very efficient service from Addams. Cant say enough about Jimmy's help in helping me with this suit. Highly recommend

V
11 Degrees Space Puffer Jacket - Black
Vicky Maher (Clonmel, Ireland)
New school jacket

Where have you been all this time. I literally only came across your site through a Google search for 11 degrees jacket, I'm so impressed with the price and speed of delivery. I'll be back to get more stuff very soon as I have 3 fashion conscious boys and find it difficult to shop and not.be ripped off. Thanks so much delighted with jacket

M
11 Degrees Core Pullover Hoodie - Khaki / Black Marl
Mairead Maguire (Enniscrone, Ireland)
Great colour and nice fit.

I bought this for my teenage son. It's really nice quality and a good fit on a tall thin boy. Good length in sleeves and body, and the fabric is really nice. The fit is loose but not oversized. Perfect for these Summer evenings.

A
Pre London Essential T-Shirt - Black
Allan Bottomley (Wexford, Ireland)
Prè plain black t shirt

Lovely fit and great quality Size m and I'm 5-8 & 12 stone

A
ESSENTIAL T-SHIRT - LILAC
Allan Bottomley (Wexford, Ireland)
Fast reliable service as always.

Fast reliable service as always.

M
11 Degrees Cut and Sew Colour Block Poly Track Top - Black, Neon Lime, White
Martin Higgins (Cork, Ireland)
11 Degrees

Outstanding service THANK SO MUCH GUYS

A
Pre London Alsace Puffer Jacket - Navy
Ann Hennigan (Sligo, Ireland)

Beautiful jacket and well priced 😀

T
Ellesse Meduno Tshirt - White
Tara Walsh (Sligo, Ireland)

Great item very happy with size and fit

M
11 Degrees Core Hoodie - Vapour Grey
Mairead Burke (Dublin, Ireland)
11 degrees hoodie- vapour grey

My son loves this hoodie, great fit and lovely colour for summer!

C
SikSilk Crew Sweat - Black
Clodagh Reid (Dublin, Ireland)

SikSilk Crew Sweat - Black

R
Pre London SERPA OTH HOOD - NAVY/GREY MARL
Ross Furey (Ballaghadereen, Ireland)
Loved the product

Loved the product for just nicely very fast delivery

A
11 Degrees Space Jacket - Red
Anonymous (Sligo, Ireland)
Excellent customer service

Ordered 11 degrees jacket size extra small.
Delivered promptly, excellent service. Lovely jacket.